The qualitative or quantitative information, records, or statement of fact pertaining to the quality of an item or service, or to the existence and implementation of a quality system element or documented requirement, that is based on observation, measurement or test which can be verified.
Observation
A statement of fact made as part of the audit process and substantiated by objective evidence
Observations (re: management system)
Opportunity for improvement in a conforming situation.
OHSAS 18001
An assessment specification for Occupational Health and Safety Management Systems
Organisational Structure
Arrangement of responsibilities, authorities and relationships between people.
