A tool used to analyse all factors that contribute to a given situation or occurrence (effect) by breaking down main causes into smaller and smaller sub-clauses. It is also known as the Ishikawa or the cause & effect diagram.
Flowchart
A graphical representation of a given process delineating each step.
FMEA (Failure Mode Effects Analysis)
A technique that systematically analyses the types of failures which will be expected as a product is used, and what the effects of each failure mode will be.